Which factor can qualify a person for “premium discounts”?

Study for the Insurance Customer Service Rep 440 Test. Enhance your skills with flashcards and multiple choice questions, complete with hints and explanations. Prepare for exam success!

Loyalty to a specific insurance company is a significant factor that can qualify a person for premium discounts. Insurers often reward customers who stay with them for an extended period by offering reduced rates as an incentive for maintaining their policy. This loyalty discount acknowledges the long-term relationship and trust between the insured and the company, encouraging ongoing policy renewals and customer retention.

In contrast, having multiple insurance policies with different providers may not necessarily lead to discounts, as insurers typically provide bundled discounts for having multiple policies with the same company. Claim frequency over a short period usually results in higher premiums, as frequent claims suggest higher risk. Being new to purchasing insurance does not provide a basis for discounts; rather, new customers might face standard pricing structures until they establish a history with the insurer. Thus, loyalty plays a crucial role in earning premium discounts.

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